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Business Solutions
Property & Casualty

Claims Management

Susan Margolis, CPCU, AIC | Senior Claims Liaison

Susan is the first and primary contact for the agency’s clients, providing them with expertise and resources in the following areas:

  • Timely reporting and initial guidance for each claim
  • Hands-on monitoring and consultative assistance throughout the claims process
  • High level proactive advocacy to expeditiously achieve the best possible claim outcome

Client Note: If you have a question in regards to the status of a claim, please call Susan at (800) 845-8437 or email